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Participant
May 14, 2024
Answered

P: Alt+ Scroll zoom behaves different on v24.4.0

  • May 14, 2024
  • 55 replies
  • 15752 views

Updated to latest version 24.4.0 and the Alt+ scroll zoom behaves different. It zooms to a totally different timeline area than the usual mouse pointer/playhead. Any workarounds?

Correct answer Trent Happel

Sorry for the wait, but we believe this issue should now be addressed in 24.6 beta build 020. Alt + mouse wheel scroll should zoom based on cursor location. Appreciate all the feedback.

55 replies

Ann Bens
Community Expert
Community Expert
May 22, 2024

@Trent Happel 

Cannot reproduce in 24.3 both with 100 and 150 % (recommended).

But on the other hand the beta (build 48) is misbehave both 100 and 150%.

Community Manager
May 17, 2024

Oh, and my system is Windows 11 Enterprise ver. 22H2

Community Manager
May 17, 2024

Ahhh, good info, Stan. In my case, I was setting under System > Display > Scale and 100% was recommended. I will update my prior responses and also pass this on to the team.

Stan Jones
Community Expert
Community Expert
May 17, 2024

@Trent Happel,

 

Past discussions of Scaling issues have been complicated by the 2 scaling options in Windows. My standard setup is Windows scaling set to 150% (of the % options, 150% says "recommended") and "Advanced scaling settings" NOT set. The advanced option prompt says "Enter a custom scaling size between 100% to 500% (not recommended)

 

It is the Advanced scaling that has been a problem in the past.

 

I tested with the "regular" scaling set to 100% and 150%, and with Release 24.3 (no 24.4 for me yet), Beta 24.5.0.16 and, after update, Beta 24.5.0.43. I see no differences based on scaling.

 

The behavior I see in 24.3 is that the zoom is around the mouse cursor position, not the CTI position/frame on screen. It appears to zoom around the CTI if the mouse cursor position is over the CTI. In Beta 24.5.0.16 and Beta 24.5.0.43, it only zooms around the CTI if the mouse cursor position is some distance TO THE RIGHT of the CTI. But it is not simply zooming around the mouse cursor position, nor the CTI.

 

I did get a Windows update in the last few days:

Windows 10 Pro
Version 22H2
OS build 19045.4412
Experience Windows Feature Experience Pack 1000.19056.1000.0

 

Stan

 

Participant
May 17, 2024

I have read in other forums that reverting to previous windows versio with many issues. But I haven't tried that myself. Hopefully there's a new PP update soon!

Participant
May 17, 2024

Did you find a fix for this? Currently have the same issue and it's infuriating haha. Best!

Community Manager
May 16, 2024

No worries. Thanks for the quick update, Ann!

Ann Bens
Community Expert
Community Expert
May 16, 2024

I dont know what changed but cannot reproduce anymore for 24.3 (dont have 24.4 yet) and the beta build 42.

Might be a windows update I had yesterday.

Community Manager
May 16, 2024

Ann, are you able to reproduce this issue with Windows Display scaling at all Display scale sizes?

Community Manager
May 16, 2024

Alt-zoom issue with some or all Display scale settings has been reproduced and is under investigation. Thank you for your reports. They have been helpful!

Alberto Casanova
Participant
May 14, 2024

What's happening (bug): when I try to zoom in/out the timeline using ALT - mouse scroll wheel, the zoom center moves depending of the mouse arrow position. Timeline playhead moves around when zooming and even disappears from the zoomed view. This behavior makes no sense.  (See attached video)

What should be happening: the zoom center should be the playhead and It should always stay in the center of the zoomed view (unless timeline is max zoomed out).  When I use the timeline panel handlers to zoom, Premiere does it correctly. (See attached video)

I updated Premiere today. Last version was working OK.


Premiere Pro 24.4.0 / Win11 22631.3447 / Ryzen 3950X / 64GB RAM, 3080 12GB

Participant
May 22, 2024

Same here, any solution for this? Drives me crazy...