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Participant
September 21, 2024
Answered

P: Boris Plugin causing Premiere Pro Crash on Launch

  • September 21, 2024
  • 12 replies
  • 5735 views

Hi, while I was working on a project Premiere Pro suddenly quit. Then I tried to reopen the project where I saved off, but it wouldn't load. I updated PR and tried again and it didn't work again. I tried opening the other projects but same result once more. I tried to reset the app preferences, clear the cache etc. nothing worked. Then I launched it with "disable third-party plugins" option and it worked. But right after I closed it, this time the program itself stopped LAUNCHING. And I don't know why. I downgraded PR just to test it again but it never launches. Just gets stuck at the launching screen with the artwork right before it crashes. I'd appreciate any help as the project was very important for me.

 

My specs:

12th Gen Intel(R) Core(TM) i7-12650H (16 CPUs), ~2.3GHz

16384MB RAM

NVIDIA GeForce RTX 3050 Ti Laptop GPU

Correct answer davecorigliano

Discovered it was indeed a Plug-in (BorisFX Crumplepop) that though deleted, had not been disabled in the plug-in manager. 

12 replies

jamieclarke
Community Manager
Community Manager
September 24, 2024

Hi @Buballs Pictures™ - What version of the plugins are you running.  I see in the release notes that they had an update on September 22nd

Participant
September 21, 2024

Apparently, the problem is with the Boris FX Sapphire plugins. I have tried to install their 2023 and 2024 versions of the plugin and none of them work. Premiere fails to load those exact plugins. And TBH I need those plugins to work on my project. IDK if anyone could help 😕😕