P: Keyboard shortcuts are lost and not retained in 23.4

Thanks. Can you clarify what file or folder you are suggesting we mark as read-only? The KYS file or the project file?

That's just what everyone is having. Mark the file as read only. But once the SCs are gone, they are gone. So, you'll need your backup copy. I saved about 10 as soon as I discovered it. Mark the folder (win) as read only, that will get you thru to the next update. Or you can use the beta version where it appears fixed.

Same issue here. Even updates need to be fixed.. amazing.

I am having this issue as well. Specifically I remap the shortcuts to activate the Program Monitor, Timelines, Source Monitor and Project panels to just the numeral (without the Shift modifier) e.g. Project Panel is just "1". Whenever I reopen PP that is reset to default. I tried saving as a new KYS but still no luck.

Another problem with keyboard shortcuts in Premiere 23.4.0 (Build 56). The shortcuts I mapped to X (Extract) and Shift-X (Ripple Delete) suddenly stopped working. I use those all the time so it's really brought me to a screeching halt. 

I have my .kys file locked to prevent the problem where keys I mapped for Timelines, Projects, etc. kept disappearing.

I would like to add to that list my custom shortcuts for: export to XML, OMF and AAF. They don't seem to work anymore either.

The shortcuts seem to safe and work now, that I restarted my computer.

Updated to the Beta, still doesn't work. Best solution right now: lock your KYS file.

What is the status on this bug? I've seen the suggestions to try the beta. With Adobe's track record of fixing one thing just to break a dozen others I'm a little nervous to go that route.

To be honest I am getting tired of paying money every month for a product that rarely operates as it should. Especially when Resolve is nearly bug free and is way more affordable.

Just checked in Beta 23.5 Build 46 and all is good.

One thing worth adding is that if you try and set up your keyboard shortcuts before you've opened a project then some of the options are missing. For instance you can't find Replace with Clip... from Bin. Once you're in a project you can then find that option in Keyboard Shortcuts