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Radu27598591va6v
Participant
December 22, 2022
Question

Performance drop after re-installing windows - really laggy

  • December 22, 2022
  • 5 replies
  • 833 views

Hey guys, I'm running the latest version of premiere pro (23.1). After installing a fresh copy of windows 11, I'm experiencing huge lag issues and frame-drops during playback. 

 

At first I was getting a "Generating peak files for: "every time that I was scrolling through my timeline (that was happening literally non-stop). I've disabled the "Automatic audio waveform generation" setting in the Audio preferences and that issue stopped. I thought that the issue was coming from there, but it wasn't that. Basically, every time that I'm rendering my sequence, after a couple of seconds of scrolling, everything changes back to yellow from green, and the render is gone. Furthermore, sometimes after the render is completed, premiere just closes itself, without a crash warning or anything .

 

I got some important deadlines to meet and unfortunately, I'm not able to work with this huge lag. All the drives are up to date. The funny part is that premiere was running impeccably before I re-installed windows. 

 

This topic has been closed for replies.

5 replies

MyerPj
Community Expert
Community Expert
December 23, 2022

This is an older article, but it's still most relavent, I follow these things:

https://www.ghacks.net/2012/12/26/make-sure-you-only-install-nvidia-drivers-you-need/

 

MyerPj
Community Expert
Community Expert
December 23, 2022

In fact, since it's a clean install, just Win11 only on that hard drive, I suggest you clean install again, recreating the partitions on that drive in the Win install setup and then install only PP and only the very files you need for your project and see what happens. No 3rd party, no video card software (afterburner, evga precision, etc), Install the driver only on Nvidia, leave out GeForce, etc. Only the basics and see how it runs the project.

Warren Heaton
Community Expert
Community Expert
December 23, 2022

What file format(s) are you using?

What is your Sequence Video Preview setting?

 

Radu27598591va6v
Participant
December 23, 2022

I'm using mp4 files that are shot on my sony zve-10 camera (attached an XML file).

 

I've tried all the sequences in order to fix this bug, yet "I-Frame only MPEG", "Microsoft AVI - DV (24p Advanced)" and "QuickTime - Apple Pro Res 422" all give me the same results: rendering the whole timeline, not touching the laptop for 1 minute and the timeline turning yellow yet again.

Warren Heaton
Community Expert
Community Expert
December 23, 2022

Transcode your Sony camera original clips to ProRes 422 LT and use those in a Sequence with Video Previews set to ProRes 422 LT.  When these are set to a CODEC that is good for editing and match, you will get much better performance. 

MyerPj
Community Expert
Community Expert
December 23, 2022

I'm not sure I'm following, you said "After installing a fresh copy of windows 11", that to me is with a blank drive and installing win11. But twice you say 're-installed'. Is this an upgrade from a win10 machine, or even re-installing win11 on a win11 machine?

 

Big difference between a clean install and upgrading an in place windows. And if you re-installed win11 on top of Win11, what for?

Radu27598591va6v
Participant
December 23, 2022

I could have explained it better, it was indeed a clean install, I've had windows 11 beforehand, I just like to do a clean install every 6 months for cleanliness. 

MyerPj
Community Expert
Community Expert
December 23, 2022

This is not somethin we've seen much before, I don't recall any. That makes it tough. I've had issues which seemed like they would be common, then I google like crazy and can't find an answer. Usually it's something on my machine. 

 

So, you did a clean install, the only thing on the drive was then Windows 11. You installed all your programs over again, and what about backups, preferences, etc. Files in AppData\Roaming\Adobe\Common, and also \Documents\Adobe. Did those both start from scratch or are you just copying those folders in?

Peru Bob
Community Expert
Community Expert
December 23, 2022

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premiere-pro-2020/m-p/11017257/thread-id/260446?page=1

If that doesn't work, try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158?page=1

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the 517.40 Studio Driver (NOT the Game Driver)

If that doesn't work, try creating a new project and import the old one into it.

Radu27598591va6v
Participant
December 23, 2022

Did all of those and a clean reinstall of Premiere (deleted everything related to it from Documents & AppData), still facing the same issues. I currently have the Nvidia Studio Driver 527.56 installed.