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Participant
June 1, 2018
Answered

Pink and Green Preview Screen

  • June 1, 2018
  • 1 reply
  • 3372 views

Hello,

From searching I see that this is quite a common issue but I haven't been able to resolve it myself. I tried using Premiere Pro 12.0, 12.0.1, and 12.1 with no solution. I am familiar with the most recent solution in Green and Pink Video in Premiere Pro 12.0.1 (Build 69)  however this does not solve my problem.

My system is running out-of-the-box drivers for Intel 620 UHD Graphics. I also used Intel DSA (Driver & Support Assistant) to collect the most recent drivers.

The issue is that the video preview screen displays in green and pink.

I'll continue to search around to try to figure out how to fix this but I would appreciate any help I can get. Videos need to be made! !

This topic has been closed for replies.
Correct answer Kevin-Monahan

Hi Jackno,

Update your video drivers. Green and Pink Video in Premiere Pro 12.0.1 (Build 69)

Thanks,
Kevin

1 reply

Inspiring
June 1, 2018

Maybe try this. It worked for me.

Green streaks appear

jacknoAuthor
Participant
June 1, 2018

This solves my problem but brings up another. I should not have to surrender GPU acceleration just to fix this bug. I hope Adobe can provide a fix for it in the near future.

Thank you for your reply

Inspiring
June 1, 2018

Glad it worked and I agree about the GPU acceleration.