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Cate45
Participant
November 10, 2024
Answered

Play back glitch on Premier v2025 skips, sped up,

  • November 10, 2024
  • 3 replies
  • 1021 views

Hi there, so I just updated my Premier version to the 2025 vers. but this was happening when I tried to work with it last night too, with 2024 vers.. So far in efforts to resolve the issue on my own I have 
-restarted my computer
-restarted my program
-created a new file/project
-cleared media cache...twice
-disabled hardware accelerated decoding in settings, every time I open the program this setting has remained disabled.
The problem: Whenever I try to play anything back whether its in source or sequence track, the first two seconds play as if its being scrubbed, no matter the method I use to start it (shift-I, the button for "Go to In", nor just using a mouse click). It speeds through it, and the audio is all glitchy too so I literally can't edit when my style is based within these seconds. Please help, and I am sorry if I am asking a question thats already been answered but I am really sick right now and my head really hurts, if you send me that thread in the comments or a pm I would really appreciate it. Thank you.

    Correct answer Elijah31962510mxso

    Some audio devices are known to cause problems. Without knowing what it was set to we can only guess but some examples of problematic devices are Bluetooth Devices (many computers don't have microphones so the only available input is any connected headphones) or virtual interfaces like VoiceMod. Theoretically an input device shouldn't cause problems with playback but audio devices on Windows easily cause problems with Premiere.

    3 replies

    MyerPj
    Community Expert
    MyerPjCommunity Expert
    Community Expert
    November 10, 2024

    Hmm.. picking up on @Elijah31962510mxso 's comment, you can set the Default Input to No Input in the Audio Hardware tab of Prerences.

     

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      Cate45Author
      Participant
      November 10, 2024

      Somehow this solved it, if anyone wants to explain how/why I would really love to know so I can avoid this problem or help others in the future. Thanks so much Pj  🙂

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      Elijah31962510mxsoCorrect answer
      Inspiring
      November 10, 2024

      Some audio devices are known to cause problems. Without knowing what it was set to we can only guess but some examples of problematic devices are Bluetooth Devices (many computers don't have microphones so the only available input is any connected headphones) or virtual interfaces like VoiceMod. Theoretically an input device shouldn't cause problems with playback but audio devices on Windows easily cause problems with Premiere.

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        Elijah31962510mxso
        Inspiring
        November 10, 2024

        What audio device are you using for playback? Audio devices not behaving correctly are the most common causes for issues relating to playback not starting correctly.

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        Cate45Author
        Participant
        November 10, 2024

        You got this going in the right direction Elijah, thank you to everyone who replied to this post, now I can get back to my project!! 😄 

        MyerPj
        Community Expert
        MyerPjCommunity Expert
        Community Expert
        November 10, 2024

        I'm wondering why: "-disabled hardware accelerated decoding in settings, every time I open the program this setting has remained disabled."

        Why you would think this would help?

        Maybe you can supply more info on your hardware, OS and media, and it would give us more of a clue. Screenshots of the whole interface are good also. Info Needed for Bug Report

         

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        Cate45Author
        Participant
        November 10, 2024


        The google robot told me to TT^TT

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