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Playback dropped frames out of no where

Forum|Forum|5 months ago
October 26, 2025
1 reply
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This happened about a month ago, before all of this, my playback was not dropping frames but all of a sudden, it does now. I been looking for solutions, tried them but they don't work. I record in 4k 60fps on MKV. I have an RTX 4070 super, an Ryzen 7-7800X3D and 32GB of RAM.

Error or problem

Correct answer Carlos Ziade

What version and build of Premiere Pro are you using?

Looks like MKV is not supported for your version.

. Try to change mkv to another container using ffmpeg: ffmpeg -i input.mkv -c copy output.mp4

. Clean media cache

. Check renderer from project settings, should be set to GPU acceleration

. Check if footage and sequence settings match

Community Expert

Correct answer

Community Expert

What version and build of Premiere Pro are you using?

Looks like MKV is not supported for your version.

. Try to change mkv to another container using ffmpeg: ffmpeg -i input.mkv -c copy output.mp4

. Clean media cache

. Check renderer from project settings, should be set to GPU acceleration

. Check if footage and sequence settings match

Participant

Using ffmpeg helped! Thank you so much!