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Participant
November 30, 2023
Question

playback error message encoded video file mpg4

  • November 30, 2023
  • 2 replies
  • 212 views

I encoded a video file mpg4,  when I playback the file I get error messaage from player: File type is unsupported or file.ext. or corrupt file. I hear the audio but no video. Help appreciated.

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2 replies

Participant
November 30, 2023

MP4 file

Ann Bens
Community Expert
Community Expert
November 30, 2023

If you want help: post comp specs, Premiere version and build, MediaInfo info in Treeview on footage used, sequence settings and export settings.

https://mediaarea.net/en/MediaInfo