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December 24, 2021
Question

Playback glitch trouble

  • December 24, 2021
  • 3 replies
  • 447 views

Hi, guys. I've problem with newest versions of Premiere. I've RTX 3080 and Ryzen 9 5900X CPU, have problem with editing. Video in preview showing with glitches. How can I fix this problem? In video player everything is ok, but in Premiere it's glitches sometimes.  Thanks for attention. 

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3 replies

Kartika Rawat
Community Manager
Community Manager
December 24, 2021

Hi there!

Sorry for the trouble. What's the source of the media files? Could you let us know the exact version of your GPU driver?

 

Let us know.

Happy to help.

Thanks,

Kartika

December 24, 2021

It's seems like problem with H264 MP4 files

Legend
December 24, 2021

If transcoding does not help with any encoder, then most likely you have defective files.

Legend
December 24, 2021

My guess is you have something wrong with the video card. Reinstall the driver for the video card.

December 24, 2021

Videocard drivers newest on both devices (laptop and PC)

December 24, 2021

The same things happened on my Laptop (GTX 1060, Intel Core i5). It started after update to Premiere 2020 and still with me.