Skip to main content
MaxJRLeech
Participant
December 24, 2018
Question

Playback not working in any adobe product

  • December 24, 2018
  • 2 replies
  • 330 views

So i got a new XLR mic and ever since setting it up the playback in Premiere Pro and After Effects has stopped working. i have tried updating drivers, uninstalling and reinstalling, ive tried messing around with the Audio Hardware and playback preferences and even resetting preferences, nothing seems to be working. Everything was working fine before i setup my new mic. Please Help. My specs are; Intel i7 8086k, 16gb RAM, RTX 2080.

    This topic has been closed for replies.

    2 replies

    Kevin J. Monahan Jr.
    Community Manager
    Community Manager
    January 8, 2019

    MaxJRLeech,

    Still struggling with this audio issue? Let us know.

    Thanks,

    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Ann Bens
    Community Expert
    Community Expert
    December 24, 2018

    How did you set up this xlr mic?

    MaxJRLeech
    Participant
    December 24, 2018

    i plugged it all in then noticed there was a lot of static noise, so i updated my audio drivers to the realtek high definition drivers so i could enable noise suppression then the problem occurred. ive tried rolling back the update and it wasn't working.

    Ann Bens
    Community Expert
    Community Expert
    December 24, 2018

    Plugged it in what..........