Playback shows up on main screen instead of external monitor

Forum|Forum|7 years ago
April 3, 2019
8 replies
745 views

Hi,

When I turn playback on it appears on the main screen instead of the external monitor I have connected.

Have anyone tried something like this?

I'm using an iMac. Normally, everything works fine.

Hope you can help, thanks.

This topic has been closed for replies.

S

Sumeet_Kumar_Choubey

Adobe Employee

Hi there,

We have a newer version of Premiere Pro (13.1.3) available for download. Please let us know if it's working properly in the newer version.

Thanks,

Sumeet

JimCarswell

Participant

Hopefully there is a fix on the horizon.

Up until three days ago everything was fine. I'm running a 2017 iMac 27" Retina with Radeon Pro 580 8GB and 64GB of DDR4 memory. Up until now I have been using a 4k Samsung monitor as my edit landscape. Another Samsung 4k as my client monitor and my iMac as my color grading monitor. I can still select my Samsung client monitor for playback. But when I select the iMac for additional playback- it doesn't work. I have been working with this set up for quite some time- and now???

I look forward to a solution.

V

VimaxMedia

Participating Frequently

trashing Preferences only worked temporarily Im afraid. Forgot to mention I am using High Sierra, but this has been a problem for years after searching thru many forums. I resorted to uninstallling Premiere completely, rebooting, then reinstalling and that happened to solve the problem the past week.

A

AaronB1978

Participant

I'm currently working on a late 2014 Retina 5K 27" Imac.

Two external monitors - One 4K via DVI from the Thunderbolt port, and one 1920 via HDMI from the other Thunderbolt port.

I had this problem with my 4K external - only my 1920x1080 work monitor was showing Mercury Transmit, no matter how many times I selected the other one. I closed the software, disconnected the 1920x1080 monitor, and re-opened the software. It worked. But I still wanted to use my 1920x1080, so I reconnected it while the software was open. It registered it. Both monitors worked. Closed and re-opened the software. The fix stayed.

Worth a try.

V

VimaxMedia

Participating Frequently

That fix didnt work for me. I tried that early in the debugging process. I ended up complaining to Adobe Support chat. They had me ditch my preferences and that was all it took!

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VimaxMedia

Participating Frequently

I want to register the same complaint. I am using a 2018 iMac 5K with Radeon 580 8GB VRAM and 16 GB RAM. I have iMac and two additional monitors. Mercury Transmit always forces to my palette monitor not my client/color grading monitor. Worked fine on the previous version.

How can Adobe not QC test for stuff like this.... why break stuff that has nothing to do with the updates???

Minakov

Participant

I have same problem. I have 4 monitors. And now playback automaticly on only at one monitor. This night i have upgrade my 2018 to 2019. This problem with playback monitor only in this new update, or in all 2019 Premiere? Sorry for my english.

I have Windows 10
GeForce 1060
1 monitor - Asus 1680x1050
2 monitor - Asus 1680x1050
3 monitor Illiyama 1920x1080 16:9
4 monitor LG - 2k - 21:10

Yes, i know u can think - im weird and i need to buy normal monitors with the same resolutions...But, c'mon we like hard ways Sorry for that. Just it worked befor update
Regards!