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DivineKataroshie
Known Participant
July 14, 2021
Answered

Playback takes ages to start after pressing the play button

  • July 14, 2021
  • 2 replies
  • 5716 views

Hello! My playback plays perfectly and smoothly, even in full resolution, but it takes ages for it to load/start after pressing play/spacebar. I set the maximum possible RAM, Disabled "High-quality playback" and the videos I am working with are in 2k and 4k scaled down to 1920x1080 in my project settings.

 

The issue appeared suddenly after I re-launched my PC, and I had a similar problem but with laggy playback overall, and I fixed it by changing something in the Audio settings. There was also some kind of windows update recently, and they do mess with the audio settings quite frequently, but so far there isn't anything out of the ordinary. The clips are just cut, so effects/transitions are not slowing anything down.

 

here are my PC specs:

https://www.userbenchmark.com/UserRun/36068839

This topic has been closed for replies.
Correct answer Peru Bob

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premiere-pro-2020/m-p/11017257/thread-id/260446?page=1

If that doesn't work,try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158?page=1

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean install of the latest Studio Driver (NOT the Game Driver)

If that doesn't work, try creating a new project and import the old one into it.


2 replies

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
July 14, 2021
quote

 I set the maximum possible RAM,


By @DivineKataroshie

 

Make sure to leave enough RAM for the operating system functions.

Peru Bob
Community Expert
Peru BobCommunity ExpertCorrect answer
Community Expert
July 14, 2021

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premiere-pro-2020/m-p/11017257/thread-id/260446?page=1

If that doesn't work,try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158?page=1

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean install of the latest Studio Driver (NOT the Game Driver)

If that doesn't work, try creating a new project and import the old one into it.


D
DivineKataroshieAuthor
Known Participant
July 14, 2021

Thank you for the useful tips! So basically, now we can narrow down the possibilities of what happened. I tried to re-import the project into a new project, but I was only able to transfer the files used in the old project and not the timeline. So just out of curiosity I imported these same files and tried to put them on the timeline and do so some cutting, and it worked flawlessly. So it is probably something with the project itself.

 

Is there any way I can actually know what happened to the save/project and eliminate the issue, or maybe transfer not only the files but the entire timeline and sequence to a new project? without actually re-doing the whole video? 

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
July 14, 2021
quote

 but I was only able to transfer the files used in the old project and not the timeline.


By @DivineKataroshie

 

How did you import them?

You should be able to import the whole project file:

 

Import selected sequences from Premiere Pro projects
  1. Select File > Import, and browse to the project file containing the desired sequence or sequences, and select them.
  2. Click Open.
  3. In the Import Project dialog box, choose whether to import the entire project or selected sequences, and click OK.

from here:

https://helpx.adobe.com/premiere-pro/using/importing-sequences-clip-lists-libraries.html

 

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