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SK321
SK321
Inspiring
December 29, 2022
Answered

Playback Won't Stop

  • December 29, 2022
  • 7 replies
  • 2229 views

I'm about to pull my hair out. I just recently upgraded to the most recent version of Premiere Pro and now the playback doesn't seem to ever want to stop once it's started. It takes at least 10 seconds to stop and sometimes more. 

 

This just recently became a problem. I can try reverting back to an earlier version of Premiere, but I know if I go too far back I can't keep working on the project I'm currently editing. All of my drivers are up-to-date. Any other suggestions would be helpful.

 

Specs:

Windows 11 64-bit

Asus TUF Gaming X570 mobo

Ryzen 9 5950X

64GB DDR4 RAM

SAMSUNG 970 EVO Plus SSD M.2 2TB Project Drive

Intel 660p M.2 2280 2TB OS Drive

RTX 3080 w/ latest Studio Drivers

 

Footage: Panasonic Lumix GH5S 4K 150Mbps 10-bit 

    This topic has been closed for replies.
    Correct answer SK321

    Well, the next time I opened Premiere I started having the same issues again where playback wouldn't stop and Premiere was just laggy in general, even after exiting my RGB control software. I ended up uninstalling Premiere version 23.1 and reinstalled version 22.6.3. I had to convert my project so it would work with the older version, but everying is working perfectly now. So, I guess I'm going to wait for a while before trying the newest version again. At least until they come out with another update.

    7 replies

    SK321
    SK321Author
    Inspiring
    March 16, 2023


    You can open your newer project in an older version. There's lots of tutorials out there showing how to convert a newer project file to work with an older version of Premiere, but here's a YouTube video explaining it: https://youtu.be/BFh0hVsQZyg 

    B
    blaisewsc
    Participating Frequently
    March 3, 2023

    Just an update on my end I've since rolled back my  NVIDIA drivers to the 517.40 (per Kevin's suggestion) and updated my premiere to the latest software version v23.2 and haven't had an issue. I've even noticed my computer's overall performance has been better.

      Kevin-Monahan
      Community Manager
      Kevin-MonahanCommunity Manager
      Community Manager
      March 4, 2023

      Thanks, Blaise. I'm glad I was able to help. I'm also happy you returned with a solution that is affecting a good number of editors. You, in turn, are helping others. Cheers to that! Have a great weekend.

       

      Kevin

      Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
      Santi G Tueros
      Santi G Tueros
      Participant
      January 29, 2023

      May I ask- did that lag get worse when you had your sequence zoomed in? I'm having the same issue but it doesn't happen when I have a general view of the sequence: it seems to only happen when it's zoomed in so I can't edit delicately. If I had any more hair to pull out from my head I totally would

      Santi G Tueros
      Santi G Tueros
      Participant
      January 29, 2023

      Also, i no longer can switch tools while playback is on, I have to stop it first. That gives another laggy feel but it seems to be avoidable, although I hate it. There are too many flaws is this version it seems

      Kevin-Monahan
      Community Manager
      Kevin-MonahanCommunity Manager
      Community Manager
      January 29, 2023

      I wish I had time right now to roll back to v 22.6.3 and all. For now I'll just hope Adobe will eventually fix it? I shouldn't be paying for this...


      Quick Q: Do you have Asus Aura installed?

       

      Thanks,
      Kevin

      Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
      SK321
      SK321AuthorCorrect answer
      Inspiring
      January 6, 2023

      Well, the next time I opened Premiere I started having the same issues again where playback wouldn't stop and Premiere was just laggy in general, even after exiting my RGB control software. I ended up uninstalling Premiere version 23.1 and reinstalled version 22.6.3. I had to convert my project so it would work with the older version, but everying is working perfectly now. So, I guess I'm going to wait for a while before trying the newest version again. At least until they come out with another update.

      B
      blaisewsc
      Participating Frequently
      January 28, 2023

      Thank you so much! This fixed the same issue for me. It was literally impossible to cut anything with that lag.

        SK321
        SK321Author
        Inspiring
        January 6, 2023

        I think I may have found the issue after a lot of searching. I'm not 100% sure, but it seems like my RGB control software for my computer may be causing Premiere to slow way down and become laggy. I have Asus Aura and when I shut it down, Premier seems to suddenly perform much better. It's odd because I've had the software running at the same time as Premiere since I built the computer a couple years ago. I've only noticed the issue since upgrading to Premiere 23.0. 

        Anyway, if anyone else is having this issue, it might be worth trying to shut down any RGB control software you may have running and see if that makes a difference.

          SK321
          SK321Author
          Inspiring
          December 29, 2022

          So, the playback is stopping immediately now, even when playing back the footage at full resolution, but man is Premiere laggy. It's acting as if I'm getting 5fps in the software. When I'm using the program I can see my mouse just lagging like crazy as if the CPU is under load or there's barely any memory left.

           

          If I navigate to another program, like Chrome, all of the sudden the computer seems fine even if Premiere is still open in the background, so it's definately Premiere that's causing the issue. Anyone else having this problem? Is there maybe a memory leak or something?

          SK321
          SK321Author
          Inspiring
          December 29, 2022

          Okay, so I totally uninstalled Premiere Pro from my system, removing the preferences as well and then reinstalled the lastest version (23.1.0) again from scratch and this seems to have fixed the problem (at least so far). 

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