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Participating Frequently
December 29, 2024
Question

Plugin not loading with AMD gpu

  • December 29, 2024
  • 1 reply
  • 493 views

I had a webm plugin installed and working fine with Premiere Pro 2024 and a GeForce RTX 3060 Ti. When I removed my GPU to use my Ryzen 5 7600's RDNA 2 integrated GPU andTHEN  booted Premiere Pro, the program first asked me to select at least one option to clear before loading into the program. I selected to clear media cache and plugin cache then found my webm plugin not working. I reinstalled the plugin, Premiere Pro, made various registry tweaks, and it still will not work.

 

So I wonder if Premiere asked me to clear something because it found an incompatibility with the AMD GPU? Is it possible that the webm plugin doesn't work with AMD GPUs, or can I fix this?

1 reply

Community Expert
December 29, 2024

Try to update drivers for the plug-in and your AMD

Participating Frequently
December 30, 2024

Everything was updated.

Community Manager
December 31, 2024

Hi TrantaLocked,

I'm sorry to hear about this. Are you getting any error messages now with the AMD GPU? You may also have to check with the plugin manufacturer to verify compatibility issues.

 

Thanks,

Sumeet