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chelseya73319666
Participant
April 3, 2020
Question

Plural Eyes 4 stalls at 95% sync when using it as an extension in Premiere Pro 2020 CC

  • April 3, 2020
  • 1 reply
  • 6302 views

I am using Plural Eyes 4 to synchronize multiple cameras and audio sources in Premiere Pro. I recently ran into an issue where it seems that my sync gets stalled at 95% complete when preparing media to synchronize. I have always been able to synchronize 3 cameras and several audio sources at once, but now I am not able to. Has anyone else ran into this. Any suggestions of what I can try? Below is a picture of what I am experiencing. 

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    1 reply

    J
    justinmorrison
    Participant
    December 24, 2020

    Seeing this issue for the first time, PluralEyes 4 on macOS 10.15.7. Hung at 99%

    Only difference with this project is a few clips of mixed frame rate: 24 and 30 fps.

    J
    justinmorrison
    Participant
    December 24, 2020

    Issue seemed to be a corrupt MOV file (ProRes HQ) that was aborted with an unplanned camera power outage. You can identify which clips PluralEyes doesn't like by holding shift and mousing over the clips. A faulty clip will likely not produce a thumbnail.

     

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