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January 30, 2020
Question

Pluraleyes 4.1.10 compressing and deleting clips after sync

  • January 30, 2020
  • 0 replies
  • 896 views

Hi
We are having issues with our Pluraleyes (4.1.10) Sync. We are syncing our camera (1 video + 2 audio tracks) with audio from a 633 Recorder (3-4 Tracks from a WAV Poly file). when it syncs Pluraleyes compresses the two audio tracks from the camera into one track with each track dedicated to a left or right track. the 3-4 audio recorder tracks are deleted during the sync and only 1 track is synced.
Can you please help us fix this?

Thanks
Ryan

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