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defaultjgwknvqk4sc7Correct answer
Participant
June 1, 2021

According to Red Giant support, it seems they want to manually add pluraleyes through Finder: 

 

Close Adobe Premiere. 

 

Open a Finder window and click Go > Go to Folder. Then paste in this file path: /Library/Application Support/Adobe/CEP/extensions/

 

Now, download and extract this file: <Mod Note: For your own security, kindly download any ancillary file for this software from Red Giant. You can also try updating Plural Eyes. Sorry!> 
 
Now drag and drop that extracted folder to the above file path (/Library/Application Support/Adobe/CEP/extensions/).
 
Now open Premiere. It should be there in windows > extensions 
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30 replies

mikael Salvino
mikael Salvino
Participant
March 5, 2026

Hi. can you share the link to the PluralEyes connector?

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adamb77861596
Participant
July 10, 2021

Just talked to Red Giant. They had me uninstall Pluraleyes, install Premiere Pro v. 14.9 alongside the latest version, and then reinstall Pluraleyes. Then it showed up in the Premiere extensions in the latest version (15.2) and I was able to uninstall PP v. 14.9. I guess they're still working on getting it updated.

 

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    Sourath
    Participant
    December 5, 2021

    Awesome! It worked for my Premiere 2022 as well! Thanks man!

     

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      defaultjgwknvqk4sc7
      Participant
      June 1, 2021

      just put in a ticket with red giant 6.1.2021 - will repost if they respond. Having the same issue. 

       

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      Jeff Bugbee
      Community Expert
      Jeff BugbeeCommunity Expert
      Community Expert
      May 21, 2021

      Has Red Giant released a version compatible with CC2021? At a minimum, you can try downloading the latest PluralEyes version from their site and installing it (after CC2021 was installed, of course)

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      adamb51274655
      Participant
      May 21, 2021

      Same here. Did you find a fix yet?

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      Ann Bens
      Community Expert
      Ann BensCommunity Expert
      Community Expert
      May 21, 2021

      Might want to open a ticket at Red Giant.

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