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stevent72399814
Participant
May 17, 2018
Answered

PNGs exporting with static behind them... solutions?

  • May 17, 2018
  • 1 reply
  • 306 views

Hey guys,

So my PNGs randomly export with static. Sometimes it exports clean, sometimes it doesn't, and it seems to be a different file each time that has a problem.

I've tried going through multiple passes while exporting, but I still seem to have the issue. Sometimes I have to export the same video 4-5 times before it comes out fully clean. Any possible solutions? I've attached some pictures below so you can see what I am talking about.

Thanks

    This topic has been closed for replies.
    Correct answer excited_Genie16B8

    Updating to 12.1.1 should resolve this issue.

    1 reply

    Vidya Sagar
    Vidya Sagar
    Participating Frequently
    May 18, 2018

    Hi stevent72399814,

    Sorry for the trouble. What is the exact dot version of Premiere Pro: FAQ: How to find the exact version of Premiere Pro you're using?

    What is the source of the PNG files? Is this happening with all projects?

    Are you exporting using Premiere Pro or Media Encoder?

    Just for a test, change the renderer & try export again: FAQ: How to change the Video Renderer in Premiere Pro?

    Thanks,

    Vidya

    S
    stevent72399814Author
    Participant
    May 25, 2018

    Hi,

    The version of Premiere Pro is 12.1.0

    The PNG's are being created in Photoshop and I'm usually just deleting the white behind them to create the alpha channel. It's happening randomly with any project that contains a PNG

    I'm using Premiere Pro to export.

    When I finish my next project, I'll attempt to change the renderer and see if that makes a difference

    E
    excited_Genie16B8Correct answer
    Legend
    May 25, 2018

    Updating to 12.1.1 should resolve this issue.

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