Skip to main content
Anonymous
January 28, 2019
Question

PP keeps closing and CC keeps signing out automatically?

Hi when ever i open up my Premiere Pro after a few min it decides to close it self...its not crashing of freezing up its asks the normal prompt of Saving before closing, as if iv clicked close my self, and then about a min after it closes i get signed out of the CC App 😕😕 iv tried re booting and re installing Adobe CC, seems to only happen wiht PP as Photoshop is working fine... any ideas/help??

    This topic is closed to new replies. Start a new post to keep the conversation going.

    1 reply

    caroline_edits
    Community Manager
    caroline_editsCommunity Manager
    Community Manager
    January 28, 2019

    Hi Razibaig!

    When Premiere is acting strangely, it can help to trash your preferences: FAQ: How to reset (trash) preferences in Premiere Pro?

    I'd also check for available updates on your computer! Graphics cards, OS, Premiere app, etc. Update if you can!

    Good luck

    Caroline

    Translate
      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices