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J
jamesa72877125
Participant
March 13, 2024
Answered

PP rendering fault. Frames freezing, audio dropping out, unable to watch minutes of footage

  • March 13, 2024
  • 3 replies
  • 158 views

I have a 20+ minute video in a PP timeline. Running PP 2024 on a 2021 M1 Chip Macbook Pro. All footage captured by 2 Sony Alpha cameras, nothing complicated. 

 

When I render this video, either directly out of PP Export tab or Media Encoder, the rendered MP4 file has random sections that are either missing frames (as in one frame freezes for 1-5 minutes), missing audio for 1-2 mins or both. Upon multiple renders these sections with missing frames/audio might be in the same place as the previous failed render, or it might be somewhere completely different. 

 

Everything is set up as it should be; 23.976fps footage in a 23.976fps timeline. Indeterminate Media Timebase also 23.976fps. Export settings match timeline etc.

 

I have rendered this edit 5 times, restarted my computer 3 times, cleared the chache in Media Chache settings tab, cleared the cache through Reset Options function. Nothing is working.

 

I need this video rendered (for my employer) ASAP and I absolutely cannot get it to work, nor can I find anything remotely useful online. Please help!

This topic has been closed for replies.
Correct answer MyerPj

Tough one. Nothing is really coming to mind. How about drive space? Is there plenty of space on the main drive (c: in windows terms). Make sure there is as much as 3 times the space needed. And try exporting to a different drive. 

3 replies

J
jamesa72877125Author
Participant
March 14, 2024

rendering to a different drive did the trick! not sure if it was the different drive or the fact I left it for a night. either way, thanks for your help

    J
    jamesa72877125Author
    Participant
    March 14, 2024

    thanks for the response!

     

    I'm running the project off of a 1TB SSD with 700+GB of free space. Main computer drive has 250GB free (half of drive).

    I'll try another render to a different drive now.

    also, here's a private YT link to see exactly what i'm talking about. I probably shouldn't share this but needs must: https://www.youtube.com/watch?v=86OhNhGFSHg

    first problem at 3:16

    MyerPj
    Community Expert
    MyerPjCommunity ExpertCorrect answer
    Community Expert
    March 13, 2024

    Tough one. Nothing is really coming to mind. How about drive space? Is there plenty of space on the main drive (c: in windows terms). Make sure there is as much as 3 times the space needed. And try exporting to a different drive. 

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