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khaoticly_1282
Participant
August 25, 2024
Question

PP Won't Launch After Latest Update

  • August 25, 2024
  • 3 replies
  • 195 views

Premier Pro will not launch on my PC after the update on 24Aug2024.  When I click the icon in the task bar, Windows give me a message stating, "This app can't run on your pc to find a version for your PC, check with the software publisher."  Is there a way to revert to the previous version? 

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    3 replies

    Ann Bens
    Community Expert
    Ann BensCommunity Expert
    Community Expert
    August 25, 2024

    Use a different browser such as Firefox to download the CC desktop app and Premiere.

    MyerPj
    Community Expert
    MyerPjCommunity Expert
    Community Expert
    August 25, 2024

    Can you start the creative cloud app? 

    What have you tried? Have you tried a reinstall?

    See this here: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

     

     

    K
    khaoticly_1282Author
    Participant
    August 25, 2024

    Windows 11 Home, 64 bit

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