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Andreas@Filmtek.no
Participant
May 16, 2018
Answered

PPro 12.1 and Windows 10 64bit 1803 (build 17134.48) FAILS !

  • May 16, 2018
  • 1 reply
  • 1488 views

So, yesterday an automatic Windows update came... hooray! - after it was installed I updated PPro and the Creative Cloud app and also Media Encoder to the latest versions.

No I'm stuck with an error I've never seen before. When starting PPro I get this: DN_DRIVER_LOADED error in USB Root. I press OK and Premiere closes. If I leave this dialogue open I can open Premiere, but Lumetri scopes are not available (maybe something else also, but scopes are what I needed so I noticed them first).

I've reinstalled Premiere, uninstalled cleaned files and registry, I've removed all USB devices, heck even disabled USB in Bios, changed graphics card - still starting the PPro application totally fails.

I'm on an i7, 12GB Ram, GTX 1060 3GB, x64 with latest Windows 10 OS. No problems in device manager.

Any idea what I can do next?

    This topic has been closed for replies.
    Correct answer Andreas@Filmtek.no

    Problem is fixed. It was related to ActiveUSB that I had installed on the computer for a Machine Vision camera. ActiveUSB was corrupt and needed a reinstall.

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    1 reply

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    Andreas@Filmtek.noAuthorCorrect answer
    Participant
    May 16, 2018

    Problem is fixed. It was related to ActiveUSB that I had installed on the computer for a Machine Vision camera. ActiveUSB was corrupt and needed a reinstall.

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