PR 2019 - Workspaces reset everytime

Forum|Forum|7 years ago
October 18, 2018
15 replies
7476 views

Hi guys,

as most of you I updated to PR2019. So far, the only very annoying problem is the workspaces are resetting themselves to the initial default setup everytime I create a new project.

I've tried to create a new workspace with the 'save as...' function, but, it reset itself as well to the initial setup.

I already searched the forum and applied whatever suggestions I've found (delete dhe layout folder, use the cleaner tool, un-install/re-install the software), but nothing changed.

Any other with the same problem? Hopefully Adobe will work on this (in my opinion) bug.

This is my system:

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jodimay

Participant

I have a similar annoying as F&#* issue with the workspace interface. Sometimes it automatically goes to full screen and I literally cannot shrink it or drag it anywhere. I have not figured out a pattern to what causes it. I've tried undo and Esc. I have to quit Photoshop and start over. I have CC 2019. I hope someone can help. Thank You,

xaci_68Author

Inspiring

Well, just installed the update with some bug-fix, but ... still the same problem.

Same reset even when I save my own workspace

Veeery annoying!!!

Kevin J. Monahan Jr.

Community Manager

xaci_68,

Sorry, my friend. Please contact us here for assistance with that: Contact Customer Care

Thanks!
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

S

sebrame

Inspiring

Pretty funny that Contact Customer Care simply leads right back to the forum.

S

Sumeet_Kumar_Choubey

Community Manager

Hi xaci_68,

Sorry to hear that you are facing this issue. Please confirm if you are using multiple monitors. If so, please test Premiere Pro with only the native monitor and check if you are still experiencing this issue with the workspace.

Regards,

Sumeet