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Creative Mind At Work
Participant
March 1, 2024
Question

Pr new update keeps crashing

  • March 1, 2024
  • 1 reply
  • 179 views

After updating to Pr 24.2.1 build 2 Mac M1 macOS 14.3 the audio keeps crashing. As of now Iv been saving project then shutting Pr down and reopening project. Only to have to restart the process.  Im in the process of reinstalling previous version. 

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1 reply

Kartika Rawat
Community Manager
Community Manager
March 11, 2024

Hi there!

Sorry about the crash. What's the source of media files are you using? Do you see any error codes or messages? Have you already tried basic maintenance resetting preferences and deleting cache files

 

Let us know.

Thanks,

KR

 

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