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Known Participant
August 28, 2024
Question

Preferences not saving

  • August 28, 2024
  • 3 replies
  • 352 views

Today I had to delete preferences and empty the media cache. All good - Pr stopped crashing and works fine again, except every time I open the project I'm working on all preferences are reset: Default keyboard shortcuts, default workspace, default timeline preferences. 

 

The setting files aren't lost - I can just go and select my keyboard shortcuts, reselect my workspace - but it's a faff. Anyone know why this is happening? Is it constantly resetting preferences now? 

 

Thanks. 

James. 

 

 

 

 

 

(Mac - 14.6.1, M3 Max. Premiere 24.6) 

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3 replies

Participating Frequently
August 30, 2024

I have the same problem, custom keyboard shortcuts not working even if the customised profile is selected, what a bummer. 

UncleJakeAuthor
Known Participant
August 30, 2024

Hoave you tried reinstalling premiere? It appears to have worked for me. 

UncleJakeAuthor
Known Participant
August 30, 2024

SOLVED. Reinstalling Premiere appears to have fixed it. 

Peru Bob
Community Expert
Community Expert
August 29, 2024

Do you have any optimization software running in the background?

UncleJakeAuthor
Known Participant
August 29, 2024

No - I run Clean My Mac once in a while (and used it to repair disk permissions incase that was the issue) but nothing is on all the time.