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Participant
June 25, 2024
Question

Preimiere pro 2024

  • June 25, 2024
  • 2 replies
  • 246 views

I installed Premier Pro but now the new project is not opening. What to do?

This topic has been closed for replies.

2 replies

Peru Bob
Community Expert
Community Expert
June 25, 2024

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premiere-pro-2020/m-p/11017257/thread-id/260446?page=1

Then try creating a new project and import the old one into it.

Community Expert
June 25, 2024

can you give more details?

what error messages are you getting?

is it an old project you are opening on the latest premiere pro update?

are there any third party plugins used in your project?

did you backup before updating? you can always have both the working

version and the new version of premiere pro by the way...