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Participant
October 24, 2024
Question

Prem pro cs6 lines across both monitors.

  • October 24, 2024
  • 2 replies
  • 130 views

Prem pro cs6 when I open pro I have lines across both monitors. I uninstalled pro when I reinstalled the problem is still there. The problem is there when I open a new blank project. The only thing I have done differently is I have tried edit a video from a Hi8 film. Can anyone help?

2 replies

John T Smith
Community Expert
Community Expert
June 27, 2025

That MAY be a video driver problem

 

Do not count on Windows to be fully up to date when it comes to device drivers
Go to the vendor site to be sure you have an updated driver for your graphic adapter
Also check (copied link) https://www.tomshardware.com/reviews/gpu-hierarchy,4388.html
.
https://helpx.adobe.com/premiere-pro/kb/gpu-and-gpu-driver-requirements-for-premiere-pro.html
.
nVidia Driver Downloads https://www.nvidia.com/Download/index.aspx?lang=en-us
-for all Adobe programs use the STUDIO driver, not the GAMING driver
-To achieve the highest level of reliability, Studio Drivers undergo extensive
-testing against multi-app creator workflows and multiple revisions of the top
-creative applications from Adobe to Autodesk and beyond
.
If you have a laptop you MAY also need to check for a laptop specific nVidia driver
-SOME laptops require an approved driver from the laptop company, not nVidia
.
AMD/ATI Driver https://www.amd.com/en/support
.
Intel https://downloadcenter.intel.com/product/211969/Intel-HD-Graphics-Family
https://www.askwoody.com/newsletter/free-edition-working-with-the-intel-driver-support-assistant/

Kevin J. Monahan Jr.
Community Manager
Community Manager
June 26, 2025

Hey Dave,

Can we have more info about your system and media?

 

Thanks,
Kevin

 

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio