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Participant
Apr 30, 2025 6:38 PM UTC
Question

Premeire Pro 25, 25.1, 25.2 will not launch on new computer

Hi, I have the same issue. I did everything. Adobe Premiere (25.2.3 and past versions) are still not launching. The other versions as well. I'm getting 'bad INDEX offset array' pop up

Just 24 versions are working. Is there any current development regarding the issue?

1 reply

Kevin J. Monahan Jr.
Legend
Apr 30, 2025 8:35 PM UTC

Hi Ayhan,

Thanks for the message and welcome to the forum. Can you give us the specs of the computer? CPU, GPU, RAM, and HD info would be very helpful. I hope we can assist you.

 

Thanks,

Kevin

 

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio