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Participant
March 6, 2024
Question

Premie pro verification

  • March 6, 2024
  • 2 replies
  • 675 views

Ive recently purchased a M2 macbook air. Ive downloaded the adobe suite and opened premire pro. Yet the "Verifying "adobe preimiere pro 2024"" dialog box will not finish. Im running the latest OS update and nothing will fix it.

 

Please help.

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2 replies

mattchristensen
Legend
March 6, 2024

That "Verifying..." progress bar is macOS running a check on the Premiere Pro application, and it all happens before any Adobe code is yet running. It is supposed to take only a few seconds and happen the first time you launch a new version.

 

Other than updating your OS (which you said you did) or trying a full system reboot I'm not sure what else to try. 

Peru Bob
Community Expert
Community Expert
March 6, 2024

Do other Adobe apps open?

Alexsandr Tsymbalist
Participating Frequently
March 8, 2024

When I play in the program it freezes and twitches, and this is a problem with the latest update and it doesn’t matter what video format you’re working with

Kevin J. Monahan Jr.
Legend
March 9, 2024

Hello @Alexsandr Tsymbalist,

Thanks for writing in. Are you experiencing the same issue as the OP? Are you on macOS? Or is this a different problem? Please let us know.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio