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Participant
May 6, 2023
Question

Premier pro

  • May 6, 2023
  • 2 replies
  • 1086 views

你好,Adobe官方

我的Premiere出問題了...

把素材拉進去之後按播放鍵

但都完全沒反應不會播放

而且一按就會整個當掉

想要關掉只能按強制結束

卸掉重載之後也是一樣

我應該怎麼解決這個問題才好

(我是用Mac)

This topic has been closed for replies.

2 replies

Peru Bob
Community Expert
Community Expert
May 6, 2023

I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Premiere Pro forum so that proper help can be offered.

Peru Bob
Community Expert
Community Expert
May 6, 2023

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premiere-pro-2020/m-p/11017257/thread-id/260446?page=1

If that doesn't work, try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158?page=1

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn't work, try creating a new project and import the old one into it.

Also, please help us help you:
https://community.adobe.com/t5/premiere-pro/faq-what-information-should-i-provide-when-asking-a-question-on-this-forum/td-p/3929027?page=1

ZjjjjjjjAuthor
Participant
May 6, 2023

這些全部都試過了...完全沒用

我還是不能播放不能編輯

Peru Bob
Community Expert
Community Expert
May 6, 2023

How much free hard drive space do you have?