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Premier Pro 2025 - Audio problem

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why is audio on track 1 and II mono and the audio for track 3+ is not playing at all...

Community Expert

It sounds like you might be using a Broadcast sequence preset, which routes audio tracks to different channels rather than mixing them to a stereo output.

To fix this, select and drag your clips from the current sequence to the New Item button (document icon) at the bottom right of the Project panel. This will create a new sequence with a stereo mix.

O

Ouse Saber - Heline

Participant

olá, adquiri um computador com configurações novas e fui instalar o premier 2025, quando importei os arquivo não chega com audio dentro do projeto, oq que fazer?

já instalei os codecs QUIKTIMER E CODECPAK! me ajudemmmm!!!!

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R Neil Haugen

Legend

Screengrabs of the file in the Project panel would be handy.

Do you mean Premiere does not import the file with audio in the Project panel?

Or that when you drag the file to a sequence, there's no audio?

What is fhe format/codec of the file involved? If the audio is Dolby AC3 that can be an issue and would need the specific codec installed manually to your computer.

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Everyone's mileage always varies ...

K

kaustubhan1505

Participant

I am getting a loud sound from the audio mixer after recording a voiceover.

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MyerPj

Community Expert

Karen, if you could be a little more brief, we could... well, never mind that. I have no idea what your issue is. I went to Pluto, toggled on the default muted audio and it seemed to play fine.

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vbg_2198

Participant

audio on track 1 and II mono and the audio for track 3+ is not playing AUDIO PLEASE HELP ME

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R Neil Haugen

Legend

Please add a screengrab of your timeline panel. And a better description. I've no idea what's going on, how can anyone help?

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Everyone's mileage always varies ...

R

Reaction_Cut1830

Participant

After 2025 update some audio not working at all, I tried moving to different channel and also creating new squenze, not working at all. Any idea?

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PaulMurphy

Community Expert

Those diagonal lines on the clip means your media is offline.

Here's more on what this means and how to fix it: https://community.adobe.com/t5/premiere-pro-discussions/faq-what-do-i-do-when-i-see-diagonal-lines-on-clip-s-after-moving-media/td-p/10391911

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S

Sextonarts

Participant

Check your Audio Track Mixer Panel and make sure the balance dial is set to 0.0. Also check what channels the output is going to. Also, with the clip selected, check Clip->Modify->Audio Channels to make sure you have L and R channels selected.

The recent upgrade changed some intial settings. I am still working through othe audio issues since the upgrade.

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P

PaulMurphy

Correct answer

Community Expert

It sounds like you might be using a Broadcast sequence preset, which routes audio tracks to different channels rather than mixing them to a stereo output.

To fix this, select and drag your clips from the current sequence to the New Item button (document icon) at the bottom right of the Project panel. This will create a new sequence with a stereo mix.

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J

J Ray SanduskiAuthor

Participating Frequently

I did not set a preset nor change any of the preferences when the new version automatically updated on my machine. The new version has fallen flat and it can't get back up very easily! Ungh!

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J Ray SanduskiAuthor

Participating Frequently

I did go back and look at the preset that was used and it was not my preselected preset of 29.97 fps and 1080p - Premier Pro chose one and I was not aware of what it had done - Now I know what to do! Thanks!

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