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January 16, 2020
Question

Premier pro/ affter effects GPU not working properly

  • January 16, 2020
  • 1 reply
  • 198 views

So I am now using Adobe products, I recently upgrade my subscription to get all apps, after that, I updated all the apps, now all video apps related are giving me this driver error, the answer from Adobe was like sorry your GPU does not comply with the Adobe requirements, so I am paying for something I cannot use... that is great... He just told me is not compatible. and then you can get in touch with intel/Nvidia guys, so I do not know much about this, and I was wondering if you guys can give me a light on what to do if I should change the graphic card, how should I do it, it is expensive? I am sorry if  I am not literate in this, I will appreciate your help thanks in advance!

 

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1 reply

Richard van den Boogaard
Community Expert
Community Expert
January 16, 2020

Please consult this list: https://helpx.adobe.com/nl/premiere-pro/system-requirements.html

 

Hope this helps.