Premier Pro and After Effects do not accept my CUDA

Forum|Forum|9 years ago
December 27, 2016
2 replies
985 views

Hi,

I know is a common problem but my CUDA (GeForce GTX775M) is not being recognized by Premier Pro CC (2017) and by AE CC (2017), even though I think Adobe recognizes this driver.
How can I make it work?

My iMac as El Capitan version 10.11.16. I really don't know what to do any more, the mac keeps glitching when I try to use CUDA.

Thank you, please help.

This topic has been closed for replies.

Correct answer David Arbor

It's very possible that a fresh install will fix this. There's so much more going on behind the scene than just the application updates. There are preference files everywhere, and it's even possible that just trashing your preferences will fix the issue.

Just to be clear, you mentioned After Effects didn't recognize your card either. Are you aware that Ae handles GPU acceleration differently and on a much more limited scope than Premiere? You do have to dig into the preferences a little and enable unsupported cards before you can choose your card for the old Ray-Traced 3D engine. As for the new GPU acceleration option in the Project settings only OpenCL is only available Macs.

needforsuv

Participant

you need to add your card to the cuda lists and so on in the install folder files like this

Video Cards for Adobe Premiere CC 2015 CUDA Mercury Playback David Knarr

D

David Arbor

Inspiring

You definitely don't need to do this. This was a hack to allow cards that weren't certified back in the CS5 and CS6 days in the early days of Premiere's GPU acceleration. When CC was introduced all cards with a minimum of 1 GB of RAM were usable, you'd just get a warning that they weren't certified. You don't even get this warning anymore.

D

David Arbor

Inspiring

Are you running the latest version of the CUDA driver AND Premiere and After Effects? What versions of each of those things are you running specifically? The latest version of CUDA is 8.0.57

C

C_mafAuthor

Participant

I am running the version 14.0.1.5 of After Effects, and the 2017.0.1 version of Premiere Pro.

My cuda is 8.0.53.

I have a new installation to do, do you think it will solve my problem?I really doubt it since I am constantly doing updates and this keeps happening, but I'll give it a go.

D

David ArborCorrect answer

Inspiring

It's very possible that a fresh install will fix this. There's so much more going on behind the scene than just the application updates. There are preference files everywhere, and it's even possible that just trashing your preferences will fix the issue.

Just to be clear, you mentioned After Effects didn't recognize your card either. Are you aware that Ae handles GPU acceleration differently and on a much more limited scope than Premiere? You do have to dig into the preferences a little and enable unsupported cards before you can choose your card for the old Ray-Traced 3D engine. As for the new GPU acceleration option in the Project settings only OpenCL is only available Macs.

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