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J
Jonathan.G
Participant
August 20, 2017
Question

Premier pro cc keeps crashing/freezing on export

  • August 20, 2017
  • 3 replies
  • 382 views


Im trying to export a wedding film that is 1 hours 20 mins... iv tried doing it via encoder aswell as a straight export from premier pro but it keeps crashing.

I have a external hardrive where the export is saved too but the internal memory keeps going down.

From my understanding memory from the hardrive should decrease not the internal. And there is more than enough space on the external hardrive!

Any help please??

This topic has been closed for replies.

3 replies

B
blakeb72569683
Participant
November 18, 2019

What did you find to be the solution. I am experiencing the same problem.  About 1/4 of the way into media encoder rendering the file, it freezes.  

J
Jonathan.GAuthor
Participant
August 20, 2017

Thanks for your reply!

Theres 50g left on the internal hardrive but when i tried to export it, it went low as 28gb!
Ive never had this problem exporting before...as the export is saved to the hardrive.

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
August 20, 2017

Memory is RAM, which is not the same as hard drive space... how much space do you have on your internal hard drive?

What MAY be happening is that your temporary files are filling the default location on your internal drive

Drive C space http://forums.adobe.com/thread/1007934?tstart=0 see reply 4 for the setting that you need to manually change to a different drive... and then delete any old temp files

Also read Computer shuts down while using GPU intensive applications

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