Premier Pro Crashes Every 15 to 20 minutes

Forum|Forum|6 years ago
January 8, 2020
3 replies
457 views

Hi,

I am using Windows 10, and NVidia Geforce GTX 1060 gfx card 1050. I am facing a problem of crashing every 15 to 20 minutes and because of this, I have lost my work many a time. I don't know what exactly;y to do, I downgraded and then upgraded but there is no improvement. Please suggest me a solution.

Thank You

New user

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S

Sumeet_Kumar_Choubey

Adobe Employee

Hi Salman Sayyed,

Thanks for the system specifications. We would need more info to troubleshoot the issue properly. Please let us know the media properties (format/codec, frame rate and frame size) and the type of effects you have applied on these clips. Also, is it crashing while doing something specific in Premiere Pro or is it random?

Thanks,

Sumeet

R Neil Haugen

Legend

That is a very slow 4 core CPU, so the heart of that rig is minimal for Premiere. Not sure what else to say.

Neil

Everyone's mileage always varies ...

R Neil Haugen

Legend

What media are you using, created by ... what?

What effects?

What is the rest of your computer setup ... CPU/RAM, drives in use and their connection to the computer?

Neil

Everyone's mileage always varies ...

S

Salman SayyedAuthor

Participant

Hi Neil,

I have an Asus Laptop, 1TB of storage plus 256 of SSD drive for software and applications. There are two graphic cards in that, Inter 620 and NVidia Geforce GTX 1050 gfx card. Other Details attached in picture below

I mainly use it for video editing. It was not like this but I think after new updates I am facing this problem,

Thank You

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