Skip to main content
This topic has been closed for replies.

4 replies

Kevin-Monahan
Community Manager
Community Manager
November 1, 2024

Has this problem been resolved yet, @Selim Yazanel? Let us know!

 

Thanks,
Kevin

 

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
Kevin-Monahan
Community Manager
Community Manager
July 17, 2024

I updated the status of this bug report.

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
Harold Silva
Community Expert
Community Expert
July 15, 2024
Harold Silva B.
Community Manager
July 15, 2024

Hi Selim38612194t6ol,

Sorry to hear about this. Is this happening with these two extensions or all of them? Have you tried signing out from Creative Cloud app & signing back in to check if it's working properly?

Thanks,
Sumeet

Participant
July 15, 2024
I didn't try sign out and login, i will try..
Just example for 2 extensions in this screenshoot, i was try a lots of
extensions but not working. I can buy extension no problem but didn't
downloading.