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J.District
Participant
May 30, 2019
Question

Premier Pro Has Encountered A Serious Error

  • May 30, 2019
  • 0 replies
  • 138 views

System:


iMac (Retina 5k, 27inch, 2017)

macOS Mojave Version 10.14.5

Processors 3.5 Ghz Intel Core i5

Memory: 24 GB 2400 MHz DDR4

Startup Disk: Macintosh HD
Graphics: Radeon Pro 575 4 GB

Premiere Pro CC

I've used this system for a year and a half with relatively no problems. As of late, I come into work boot the system up, open a project file then I get a message saying a serious error has occurred and premier needs to shut down. I've tried, clearing the media cache as well as preferences. Any suggestions as to why this might be happening?

Process:               Adobe Premiere Pro CC 2019 [1027]

Path:                  /Applications/Adobe Premiere Pro CC 2019/Adobe Premiere Pro CC 2019.app/Contents/MacOS/Adobe Premiere Pro CC 2019

Identifier:            com.adobe.PremierePro.CC13

Version:               13.1.2 (13.1.2)

Code Type:             X86-64 (Native)

Parent Process:        ??? [1]

Responsible:           Adobe Premiere Pro CC 2019 [1027]

User ID:               501

Can include the entire crash log if needed.

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