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Participant
June 3, 2024
Answered

Premier Pro is not yet available on this device

  • June 3, 2024
  • 2 replies
  • 889 views

I just got a Samsung Galaxy Book2 Go and when I go to download Premier Pro I get an error message. What am I doing wrong surely this laptop can handle the software? 

This topic has been closed for replies.
Correct answer RjL190365

Here's the issue:

 

Adobe does not currently support the ARM version of Windows. Premiere Pro supports only the x86-64 version of Windows for now.

 

And the Galaxy Book2 Go does not use an x86-64 compatible processor at all.

2 replies

Ann Bens
Community Expert
Community Expert
June 3, 2024
RjL190365Correct answer
Legend
June 3, 2024

Here's the issue:

 

Adobe does not currently support the ARM version of Windows. Premiere Pro supports only the x86-64 version of Windows for now.

 

And the Galaxy Book2 Go does not use an x86-64 compatible processor at all.

Participant
June 3, 2024

Thank you for the response. Guy in the shop said it would work. Guess I'll send it back.