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Davis Jackson
Participating Frequently
March 26, 2020
Question

Premier Pro is transparent

  • March 26, 2020
  • 3 replies
  • 714 views

I can see-through Priemere pro as an application and see things that are on my desktop. It's like the transparency of the app is lowered on the left and right sides and I can vaguely see things saved on my desktop. 

 

Has anyone else ever noticed this or know of a way to fix it?

This topic has been closed for replies.

3 replies

Community Expert
March 29, 2020

This sounds like image persistence.

 

Avoiding image persistence on Apple displays

https://support.apple.com/en-us/HT202580

 

Of course, I'm assuming that you're on an iMac, Cinema Display or Thunderbolt Display.

 

Apple doesn't mention it in their article, but I've read that it has to do with which panel was used for your model iMac/Display.   Apple used LG panels and Samsung panels.  One of those is prone to this, the other is not.  It should also only be present in certain model years, for example, some (but not all) Late 2014 Retina 5K 27-inch iMacs have this issue while others do not.

 

On the off chance you're on a 2013 15-inch Retina MacBook Pro, Apple had a screen replacement program; however, I think that the window to have it replaced has closed.

Peru Bob
Community Expert
Community Expert
March 29, 2020
Community Expert
March 29, 2020

Actually, that's a different issue.  Premiere Pro's application window does not behave like Photoshop's.

 

 

Peru Bob
Community Expert
Community Expert
March 29, 2020

Thanks, Warren.

Peru Bob
Community Expert
Community Expert
March 26, 2020

Try updating or rolling back your graphics driver directly from the video card manufacturer’s site.