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Håkan282156173ngk
Inspiring
February 27, 2025
Answered

Premier Pro keeps crashing when exporting (similar issue reported by others and not resolved)

  • February 27, 2025
  • 13 replies
  • 1170 views

Hey! So I'm experiencing the same issue as several others have been reporting, and from my viewpoint there seems to have been no real fix to this. 

 

When exporting my project crashes, doesn't help to use media encoder, nor clearing cash or any of the suggested solutions. This has now affected all my projects and I'm unable to export anything. 

 

I've tried different projects that previously worked, re-importing, re-installing, etc.. 

This does seem to be a problem tied to the H.264 codec.

 

I'm using a M1 Macbook Pro (12 gb ram)

Somona 14.7.4

 

 

    Correct answer Håkan282156173ngk

    IT WORKS!!!!! New update fixed it *chefs kiss*

    13 replies

    Show previous replies
    H
    Håkan282156173ngkAuthor
    Inspiring
    February 27, 2025

    Doesn't help disabling hardware acceleration unfortunately.

    H
    Håkan282156173ngkAuthor
    Inspiring
    February 27, 2025

    I'm using the latest version of Premier Pro, I've also tried downgrading to a previous version.

    H
    Håkan282156173ngkAuthor
    Inspiring
    February 27, 2025

    I am able to export in other codec, but all exports tied to the H.264 codec crashes.

    S
    Adobe Employee
    Sumeet_Kumar_Choubey
    Adobe Employee
    February 27, 2025

    Hi Håkan282156173ngk,

     

    Sorry to hear about this. We will get it checked. Could you please confirm the version of Premiere Pro that you are using? For testing purposes, please try disabling hardware accelerated decoding under Premiere Pro > Settings > Media & check if it's exporting properly.

     

    Thanks,

    Sumeet

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