Premier Pro keeps crashing while editing with Canon C-LOG 2 and/or 3

I have had issues with PP continuously crashing and have been working with your agents trying to fix without success (see case # ADB-45725768-G8T1).

I may have figured out the potential cause of my crashing issues. I hope you can help confirm this may be the cause and a fix (or at minimum a workaround) for it.

Since I spoke with your last agent, I still had the issue on that project, but I had to hit a deadline so I suffered though and got through it. I am still not finished with this particular project, just waiting on feedback.

In the meantime, I have worked on a couple other projects without any issues (so far). The one key difference between the projects is that the ones that kept crashing use Canon c-log 2 & 3..the ones that don’t use .mp4. Early in my troubleshooting, I did suspect it may be the type of footage that was causing the issue, so I created proxies(.mp4), but that did not resolve the crashing problem so I moved on.

From your immense resourceful experience, do you see a correlation here and what may be the fix for this? I will be revisiting this project in the near future, so I hope you have a resolve for me.