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Known Participant
November 1, 2023
Question

Premier Pro (latest update) Crashes when importing 20+ videos Windows 11

  • November 1, 2023
  • 7 replies
  • 694 views

I don't use Premier Pro as often but ya all setting is still same i would upload 100+ clips at a time but now barely 12 videos and PP would crash please help 

And yes all drivers are full updated + i even un/ reinstalled PP

Error Log and Specs attached bellow 

Windows 11
13th Gen Intel(R) Core(TM) i9-13900K
64.0 GB
NIVIDIA GEFORCE RTX 4080

I think i got enough specs please someone help it was working for the last 5 month (brand new custom built so i don't think its hardware)

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7 replies

MyerPj
Community Expert
Community Expert
December 4, 2023

Make sure you have the studio nvidia driver installed and not the game ready version. If you overclock, be sure it's not causing the crash. I actually lower my overclock during summer as my office gets more heated before I turn on the A/C. Also, head-up display programs are notoriously unstable. Some to check.

Known Participant
December 4, 2023

Ya I got 2/4tb of space kinda weird usually crash during rendering when cpu gets 100% some reason it just closes 

 

Kinda same with lightroom adobe would crash when uploading and cpu gets 100% it just popped out 

 

And I play pretty high demanding games but no problems

MyerPj
Community Expert
Community Expert
December 4, 2023

I'm not having that problem. I just dropped in 33 files from one folder and 102 from another and they went in fine and quickly. All AVCs UHD .mp4's. Did you try with a new project. If a problem still, how's your drives, got enough room on them? 

 

Win 11 - 22H2; 12th gen I9; 64gb; RTX 4070; running from m.2 drives with plenty of space and one SSD.

Known Participant
December 4, 2023

Ya I feel windows 11 buggy I got 4080 and struggle with 4k

Participant
November 22, 2023

I'm having this issue on Export from Premier Pro and Premier Pro Rush.  4090.  Just upgraded to Windows 11.

Known Participant
November 16, 2023

@Eli33642840o7eu Oh snap you're getting the issue to ? let me guess windows 11 and you have the latest windows update / lightroom as well

Participant
November 15, 2023

same here bro