Premier Pro Not Installing

Forum|Forum|5 months ago
October 31, 2025
6 replies
217 views

i have a previously installed premier pro on the drive E: but the HDD external E: failed and i cant install premier pro on any other drive it just says "installation failed" i have tried uninstalling premier pro through the uninstaller but it didnt work so i used CCleaner but now even though i re-installed creative cloud its still not installing, im thinking its a registry problem as anything that wasnt on that hardrive still installs.

Computer configuration

Correct answer Ann Bens

Use the Adobe Creative Cloud Cleaner Tool to solve installation problems

Although one can install a program other than the boot drive (:\C) it is not a very good idea.

MyerPj

Community Expert

I'm glad you got it, Don't try the d: drive. Going old-school using drive letter partitions. I think it's a bad idea. Next time around make your c: drive bigger by removing the partition. Of course copy all your d: files off to a backup drive before you do that.

What possible advantage do you get out of that?

S

shellshocklive_and_5758Author

Participant

one last question: if i have the C: drive partioned into a C: and 😧 drive would the 😧 drive work? its on the same physical drive

S

shellshocklive_and_5758Author

Participant

i have fixed it! i used the Creative Cloud Cleaner on the "All" function and reinstalled basically doing a completely clean reinstall, it has worked and im marking this as a answer and complete!

S

shellshocklive_and_5758Author

Participant

i have tried using adobe cc cleaner but that didnt work still have a error and its not even showing the name of the thing it errored on. heres the error code and error message after using the cloud cleaner.