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Participant
October 31, 2025
Answered

Premier Pro Not Installing

  • October 31, 2025
  • 6 replies
  • 217 views

i have a previously installed premier pro on the drive E: but the HDD external E: failed and i cant install premier pro on any other drive it just says "installation failed" i have tried uninstalling premier pro through the uninstaller but it didnt work so i used CCleaner but now even though i re-installed creative cloud its still not installing, im thinking its a registry problem as anything that wasnt on that hardrive still installs.

Correct answer Ann Bens

Use the Adobe Creative Cloud Cleaner Tool to solve installation problems

 

Although one can install a program other than the boot drive (:\C) it is not a very good idea.

6 replies

MyerPj
Community Expert
Community Expert
November 2, 2025

I'm glad you got it, Don't try the d: drive. Going old-school using drive letter partitions. I think it's a bad idea. Next time around make your c: drive bigger by removing the partition. Of course copy all your d: files off to a backup drive before you do that.

 

What possible advantage do you get out of that?

Participant
November 2, 2025

one last question: if i have the C: drive partioned into a C: and 😧 drive would the 😧 drive work? its on the same physical drive

Participant
November 2, 2025

i have fixed it! i used the Creative Cloud Cleaner on the "All" function and reinstalled basically doing a completely clean reinstall, it has worked and im marking this as a answer and complete!

Participant
November 2, 2025

i have tried using adobe cc cleaner but that didnt work still have a error and its not even showing the name of the thing it errored on. heres the error code and error message after using the cloud cleaner.

 

 

 

 

 

MyerPj
Community Expert
Community Expert
November 1, 2025

I agree with @Ann Bens , it's not a very good idea to install programs in other than c: drive

Ann Bens
Community Expert
Ann BensCommunity ExpertCorrect answer
Community Expert
October 31, 2025

Use the Adobe Creative Cloud Cleaner Tool to solve installation problems

 

Although one can install a program other than the boot drive (:\C) it is not a very good idea.