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SeanHart
Participant
September 15, 2020
Question

Premiere 14.3.2 keeps crashing on startup

  • September 15, 2020
  • 1 reply
  • 127 views

I'm running a 2015 Mac Pro with Catalina 10.15.6

All system and Premiere software is up to date. Plenty of drive space and memory, but everytime I try to open the application it crashes after the loading screen completes. I've sent two reports to Adobe and two to Apple. No one has gotten back to me yet. My trial for Premiere ran out while I was trying to sort this issue out. I have a film to export. SOMEONE HELP!

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    1 reply

    M
    Michael Grenadier
    Legend
    September 16, 2020

    how much ram?  graphics card?  There are lots of basic troubleshooting steps...  but if your trial ran out, not sure how you'll know if we've figured it out.  and what changed to create the issue?   

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