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ashleylynchsl
ashleylynchsl
Participant
December 14, 2017
Answered

Premiere 2018 Import Extremely Slow

  • December 14, 2017
  • 13 replies
  • 8843 views

With the move to Premiere 2018, importing footage has become ridiculously slow.  Just importing a single image or audio file will cause Premiere to think about it for about 1 1/2 minutes.

It's slowing down my work so much.

Is anyone else having this issue?

This topic has been closed for replies.
Correct answer ashleylynchsl

UPDATE: The 12.0.1 update has provided much improvement over import issues.

Thanks Adobe team.

13 replies

Show previous replies
Y
Yoni Sandler
Participant
January 12, 2018

Thanks Ashley for the insight - same thing has been happening to me since the beginning of the year.

N
noahc13504133
Participant
January 10, 2018

Just wanted to say I have this problem too. Doesn't matter how big the file is that you are importing. Takes a t least 30 seconds to bring over a 1 mb picture.

Kevin J. Monahan Jr.
Kevin J. Monahan Jr.
Legend
December 14, 2017

Hi AshleyLynchSL,

Sorry to hear of your troubles.

Just importing a single image or audio file will cause Premiere to think about it for about 1 1/2 minutes.


Are you on Windows? Is this a large project? Bins with lots of footage?

Is anyone else having this issue?


If the above is true, I'm afraid so. It's a bug. I hope we can help you work around it, though.
I advise you to open a case with support here.

Do you have any project backups? Is CC2017 still installed?

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
D
DPowers
Participating Frequently
December 22, 2017

Same issue here. Even just a small file import causes the spinning wheel for about 40 seconds. (Mac OS)  Happening among other projects too. So far I have not had time to create and start a new project clean in 2018CC, all of my slow import experiences have been with projects started in the earlier version.

No longer have 17 installed.

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