Skip to main content
Lorraineprovence0
Participant
April 20, 2020
Question

Première 2020 Problème lors de la création d'un titre "a low level exception occured in:Adobe Player

  • April 20, 2020
  • 2 replies
  • 783 views

Bonjour 

Depuis la derniere mise a jour lorsque je crée un nouveau titre et que je le pose sur la time line une erreur 

"a low level exception occured in:Adobe Player (Payer:79)

"a low level exception occured in:Adobe Player (Payer:6)

apparait et fait passer le "moniteur programme" au noir"

Le probleme se pose également quand j'importe des projets plus anciens 

Merci de votre aide

This topic has been closed for replies.

2 replies

Participant
November 1, 2024

Que faire pour que  le moniteur programme puisse afficher les vidéos

John T Smith
Community Expert
Community Expert
November 1, 2024

Do not count on Windows to be fully up to date when it comes to device drivers
Go to the vendor site to be sure you have an updated driver for your graphic adapter
Also check (copied link) https://www.tomshardware.com/reviews/gpu-hierarchy,4388.html
.
nVidia Driver Downloads https://www.nvidia.com/Download/index.aspx?lang=en-us
-for all Adobe programs use the STUDIO driver, not the GAMING driver
-To achieve the highest level of reliability, Studio Drivers undergo extensive
-testing against multi-app creator workflows and multiple revisions of the top
-creative applications from Adobe to Autodesk and beyond
.
If you have a laptop you MAY also need to check for a laptop specific nVidia driver
-SOME laptops require an approved driver from the laptop company, not nVidia
.
AMD/ATI Driver https://www.amd.com/en/support
.
Intel https://downloadcenter.intel.com/product/211969/Intel-HD-Graphics-Family
https://www.askwoody.com/newsletter/free-edition-working-with-the-intel-driver-support-assistant/