Premiere 2021 (15.2) hang then crashes on splash screen
Ran into an issue with Premiere Pro 15.2 on my M1 Mac mini running Big Sur 11.4. I had a project open and walked away from the computer. When I came back, I tried to drag in footage (.mp4). The program immediately crashed. When I tried to start it back up again, it froze on the splash screen. I didn't get any of the quick flashing text to show it was loading plug-ins, etc. It just hung on the static splash screen.
I tried:
- opening it from the menu without the project thinking that was the issue
- opening the current Beta 22.0 on its own which I also had installed
Both had the same issue. As soon as they hit the splash screen, Activity Monitor shows that they are not responding. Then I tried:
- uninstall/reinstall of 15.2
- restarted computer
- Opened After Effects, Media Encoder, and Illustrator which all worked fine
- deleted preferences
- tried 14.9
- ran repair for Adobe CC Desktop app
- ran the Creative Cloud Cleaner tool for Premiere
- created a new user and tried to open it from there
- tried signing out of CC and signing back in
- Uninstalled Premiere, Premiere Beta, and all versions of Media Encoder then reinstalled without Beta versions
Every time it's the same. I've submitted several crash reports and I haven't found a solution anywhere. At this point I've basically tried everything I could come up with short of a clean install (which I did last week due to synch issues) and Premiere still will not open. I desperately need to get into the program for work so if anyone has any fixes, I'd love to hear them.
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