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CurlyFryGuy
Participant
December 17, 2021
Question

Premiere 2022 gets stuck in fast forward then crashes

  • December 17, 2021
  • 16 replies
  • 2589 views

Ever since the 2022 update I've ran into a bug that happens everytime I hit fast forward on the timeline. The playback ends up stuck in fast forward and I can't pause or rewind whether I hit the shortcuts or manually move the playhead on the timeline with the mouse. Then after about 10-15 seconds I get a warning saying I have to force quit the program becaue the RAM usage has gone up to 40+ GB even though I only have 8GB.

I have a 2020 Macbook Pro with the M1 processor.

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16 replies

Jeff Bellune
Jeff Bellune
Legend
April 9, 2022

Two thoughts:

1. Graphics drivers

2. Set Mecury playback to software only.

P
pauloajc1
Participant
March 18, 2022

Same thing happening with me 
Editing Multi Camera with green screen, when fast forwarding it ges stuck. the audio keeps on playing and I can move the playhead. but it doesn't stop.
I am using footages from GH5s H264 full HD mp4 v-log for both cameras.

The program doesn't crash, but it is anoying to have to wait 5 seconds or more until it stop the playback so I can play it again.
Please let us know if there is anything that can be done.

Premiere pro 22.2.0
Dell XPS 17 

Intel(R) Core(TM) i7-10875H CPU @ 2.30GHz 2.30 GHz

64.0 GB (63.8 GB usable)

Edition Windows 10 Pro
Version 21H2
Installed on ‎12/‎25/‎2021
OS build 19044.1586
Experience Windows Feature Experience Pack 120.2212.4170.0

    E
    ericofmemphis
    Participant
    April 9, 2022

    Same issue here. Sticks in FFWD and reverse but no crash (thank you) Love the new features but PLEASE fix this bug. Its killing my editing flow. I may need to revert back just to save time on my rough cut. HUGE project and no time to deal with attempting workarounds that do not work. My SONY a6600 footage doesn't glitch on its own anymore which is a great help. 


    Processor Intel(R) Core(TM) i9-8950HK CPU @ 2.90GHz 2.90 GHz
    Installed RAM 32.0 GB (31.9 GB usable)
    Device ID D1444C53-43DC-455A-AC1C-A5030B7B7E2F
    Product ID 00325-81290-48290-AAOEM
    System type 64-bit operating system, x64-based processor
    Edition Windows 10 Home
    Version 21H1
    Installed on ‎9/‎16/‎2020
    OS build 19043.1586
    Experience Windows Feature Experience Pack 120.2212.4170.0

     

    D
    defaultg2342rc5oapf
    Participant
    July 20, 2023

    Bumping this to report the same issue in PP 2022, apologies if this is the incorrect way to do so.

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    January 20, 2022

    Delete the Media Cache and Media Cache files:
    https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premiere-pro-2020/m-p/11017257/thread-id/260446?page=1


    Then try creating a new project and import the old one into it.

    griccardi
    griccardi
    Participating Frequently
    January 20, 2022

    Thanks will try!

    griccardi
    griccardi
    Participating Frequently
    January 20, 2022

    that didn't help unfortunately. Thanks for the try.

    nishu_kush
    nishu_kush
    Legend
    January 19, 2022

    Hi CurlyFryGuy & griccardi,

     

    Sorry for your issue.

    What are the details of the footage you're working with (frame rate, frame size, format/codec)? Also, have you tried clearing media cache: https://community.adobe.com/t5/premiere-pro-discussions/faq-how-to-clear-your-media-cache-in-30-seconds-in-premiere-pro-2020/td-p/11017257

    Let us know, we're here to help.

     

    Thanks,

    Nishu

    griccardi
    griccardi
    Participating Frequently
    January 20, 2022

    Thanks for your quick reply!

    I cleared the media cache, no help.

    I imported the first project into a new project. no help,

    Here are the video specs

     

     

    griccardi
    griccardi
    Participating Frequently
    January 19, 2022

    I am having the same problem!! I can't edit!! I have a 4 hour project to edit that would normally take one hour to cut, and it's going to now take me 4-5 hours!!

     

    I reset the preferences, even moved the footage and project onto my internal hard drive to avoid the possibiliy of it being an external hard drive issue. I'm on a brand new MBP with the M1 chip, Monterey 12.1.

     

    PLEASE HELP!

     

      S
      Adobe Employee
      Sumeet_Kumar_Choubey
      Adobe Employee
      December 18, 2021

      Hi there,

      We're sorry about the poor experience. Are you experiencing this issue with any specific media type, or is it happening with all of them? Also, have you tried resetting app preferences to isolate any preference corruption issue that might be causing the app to misbehave?

       

      Thanks,

      Sumeet

      C
      CurlyFryGuyAuthor
      Participant
      December 20, 2021

      Update: I just reset the app preferences and it seemed to have initially worked when doing the first speed for fast forward. But as I cranked up the speed, instead of it being stuck in fast forward, the preview completely froze and the same issue with the RAM spike popped up again.

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