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Participant
Oct 11, 2023 10:16 AM UTC
Question

Premiere 22.6.4 no longer available in CC

Hi,

 

is there an official way to install Premiere 22.6.4? Since the release of Premiere 2024, the installer is no longer available on Creative Cloud - we rely on it for our work. Unfortunately, Premiere 2023 is not usable as it becomes extremely slow and buggy after a short period of time. Is there an official solution from Adobe for this?

 

Kind regards,

Hendrik

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7 replies

Participant
Oct 12, 2023 2:08 PM UTC

Update: I have written to the Adobe Support and received a download link for Premiere 22.0, which unfortunately is not much help. I can't reach anyone by phone, or as soon as I am put through, the call is terminated. So if anyone has had more success, I would appreciate any information - likewise, if an Adobe employee is reading this.

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Kevin J. Monahan Jr.
Legend
Oct 13, 2023 11:00 PM UTC

Check out support chat @Hendrik N.: https://helpx.adobe.com/contact.html. In the chat pod, ask for the "video queue." They should be able to help you over chat.

 

Thanks,
Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Participating Frequently
Dec 19, 2024 12:27 PM UTC

Hi @Kevin-Monahan ! I tried to get Premier Pro v22.6.4 through the help chat without success. Is there any way to officially get that version?

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Ann Bens
Community Expert
Community Expert
Oct 11, 2023 12:51 PM UTC

Might want to contact support over this.

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Participant
Oct 11, 2023 1:31 PM UTC

Thank you, I will. Actually, I was under the impression that Adobe also reads the posts here, but you're right, reaching out directly should be the easiest way 🙂

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Participant
Oct 11, 2023 1:53 PM UTC

I'm having exactly the same problem!

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