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Participant
December 23, 2024
Answered

Premiere 25.1 has delays of exactly 6 seconds

  • December 23, 2024
  • 1 reply
  • 412 views

premiere gets stuck if i leave the interface and return, for example if i adjust the desktop volume when i return to the premiere interface it takes 6 seconds to react, if i minimize premiere and maximize it, it takes 6 seconds to maximize premiere, anything that makes me leave the premiere window will cause it to lock 6 seconds to return, even to drag a file from windows explorer to premiere I have to hold the file with the mouse for 6 seconds until premiere reacts and let me drop the file, the funny thing is that this is only happening to me on a Ryzen 5800x, I have an i7 7820x and a msi gaming laptop with an i9-11900H, and in those computers premiere does not have this failure, in my 3 computers I have windows 11 24h2, the characteristics of the computer where premiere is failing me are:
Ryzen 5800x, 64gb ram 3000 mhz, tuf gaming x570-plus wi-fi, WD Black sn770 1tb, RTX A4000 16GB

 

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Correct answer Jose27843169o6v8

I did all those steps, I managed to solve apparently it was an extension, I uninstalled it and it works normally, and just to try it I reinstalled it and the problem came back then if it was that extension.

1 reply

Community Expert
December 27, 2024

1. Try to update your GPU driver from Nvidia website to a 'Studio' driver

2. Reset Premiere Pro preferences

3. Make sure there are no third party software or antivirus slowing processes

4. Ensure your BIOS and chipset drivers for the TUF Gaming X570-Plus Wi-Fi motherboard are up to date.

 

Jose27843169o6v8AuthorCorrect answer
Participant
December 27, 2024

I did all those steps, I managed to solve apparently it was an extension, I uninstalled it and it works normally, and just to try it I reinstalled it and the problem came back then if it was that extension.